Frequently Asked Questions

It is fast and easy to find someone who can help you with housework.

1. Does it cost to place a helper or help-seeker Ad?

2. How do I post an Ad?

3. Can I make changes to my Ad?

4. How long does it take to post my Ad?

5. Can I delete my profile?

6. Can I have more than one account?

7. What happens to my old account?




1. Does it cost to place a helper or help-seeker Ad?

Helper and Help-Seeker Ads are free.
Helpers are volunteers who are willing to provide free services to isolated and vulnerable people as well as frontline healthcare workers.
Frontline healthcare workers includes doctors, nurses, cleaners and other staff members working along with medical professionals.

2. How do I post an Ad?

Helpers:
Click House Helper Registration and follow the instructions.

Help-Seekers:
Help-Seekers have two options.
You can put your help-wanted notice, click Help-Seeker Registration and follow the instructions.
or
click Search local Helpers in your neighbourhood to conduct a free search. Once you find the potential helper, click "Contact ..." on the search result page. You'll be presented with an information page. If you want to continute click "Register Now" and follow the instructions.

3. Can I make changes to my Ad?

You can make changes to your Ad at anytime. Simply sign in to your account and click 'Change details' on the front-page.

4. How long does it take to post my Ad?

Your Ad will be visible as soon as it is validated.

5. Can I delete my profile?

You can delete your profile at anytime.
- Click HelpAroundTheHouse.com.au.
- Sign In.
- Click "Change your details" to open your detail.
- Go to Account Status and Click on "Click here to close your account."

6. Can I have more than one account?

Each person is permitted to have only one account of each type. So each person is allowed one helper account and one help-seeker account. A single person may not create two or more helper account nor two or more help-seeker accounts.

7. What happens to my old account?

If you've used the website as a Helper or Hirer prior to April 2020, your account is now de-activated and will no-longer show on the website. The website is now dedicated to help community impacted by Covid-19 (Cornonavirus).

Happy searching!